Airlines develop customer service plans that outline commitments they make in the event of a controllable delay or cancellation.

Airlines develop customer service plans that outline commitments they make in the event of a controllable delay or cancellation.

Airlines develop customer service plans that outline commitments they make in the event of a controllable delay or cancellation.

Airlines develop customer service plans that outline commitments they make in the event of a controllable delay or cancellation.

Airlines develop customer service plans that outline commitments they make in the event of a controllable delay or cancellation.

Airlines develop customer service plans that outline commitments they make in the event of a controllable delay or cancellation.

Airlines develop customer service plans that outline commitments they make in the event of a controllable delay or cancellation.

Airlines develop customer service plans that outline commitments they make in the event of a controllable delay or cancellation.

Abstract: Indicators to measure our CSR performance and alignment with our purpose. Detailed description: These indicators are divided into 4 commitments: Carbon and...